This page was last updated on January 9th, 2025.

Privacy Policy for SMS and MMS Communication

Effective Date: January 9th, 2025

Roca Collective LLC (referred to as "we," "us," or "our") is committed to protecting your privacy and ensuring the responsible use of your information. This Privacy Policy explains how we handle your SMS and MMS communications.

1. Information Collection

When you communicate with Roca Collective LLC via SMS or MMS, we collect the following information:

• Your mobile phone number
• The contents of your SMS or MMS messages, including any text, media, or attachments you send.

2. Use of Information

We use your SMS and MMS information solely for the following purposes:

• To respond to inquiries, requests, or concerns
• To provide updates, notifications, and relevant communications related to our services
• To facilitate customer service and improve our communication with you

3. No Sharing with Third Parties

We do not share, sell, rent, or otherwise disclose your SMS and MMS communications or any associated data to third parties for any purpose, including marketing or advertising.

4. Data Security

We take reasonable steps to protect your SMS and MMS data from unauthorized access, alteration, disclosure, or destruction. This includes using secure systems to store communication records and implementing internal access controls.

5. Data Retention

We retain SMS and MMS communications only as long as necessary to fulfill communication-related purposes or as required by applicable law. Once the information is no longer needed, we securely delete or anonymize the data.

6. Your Rights

You have the right to:

• Request access to the SMS and MMS information we hold about you.
• Request that we delete your communication data, subject to legal retention obligations.
• Opt-out of receiving SMS and MMS communications from us at any time by replying with a specific opt-out keyword or contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective upon posting. We encourage you to review this policy periodically.

By communicating with Roca Collective LLC via SMS or MMS, you agree to the terms outlined in this Privacy Policy

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